FAQ

What support‑system plans are available globally?

Creators Choice offers two global technical support plans for single products: 6‑Month Technical Support Plan at USD 60 12‑Month Technical Support Plan at USD 99

Are there different pricing tiers for India and global customers?

Yes. In India, the prices are in INR: 6‑Month Plan costs ₹3,500 12‑Month Plan costs ₹5,500 International pricing, in USD, differs as shown above

What does “one product” mean in the context of support plans?

The term “one product” refers to one technical asset—such as a script or portal—covered by the support plan. If you have multiple products, each needs its own plan.

What is included in the technical support plan?

Support covers: Assistance with setup or scripts Portal troubleshooting and bug fixes Maintenance for any one covered product

Gotchas or limitations?

Support is tied to a single item only. There may be additional charges for extra products, feature requests, or changes beyond standard support.

Can I upgrade from a 6‑month to a 12‑month plan later?

It's not explicitly stated, but typically providers allow either renewing the plan or upgrading. It's best to reach out to confirm your specific scenario.

What payment methods are accepted?

Global plans are priced in USD, India plans in INR. Creators Choice accepts online payments. To be sure, please check via their official payment channel.

How do I purchase a support plan?

Visit the support‑plans page, choose your region (India or global), then select either the 6‑month or 12‑month plan. You'll be guided through payment and coverage details.

How quickly does support begin after purchase?

Support typically begins once payment is processed, often the same or next business day. For specifics, the support team can provide clarification.

What happens after my plan expires?

After expiry, you’ll need to renew or purchase a new plan. Without an active plan, new issues or feature requests may not be supported.